Your Priorities Are Our Priorities
We know that family, your job, and your lifestyle are important; we are a family run business. Our customers lead busy lives, and when it comes to auto service, their list of priorities goes something like this:
- Help Me Keep My Car Running Reliably for as Long as I Decide to Keep It
- Help Me Avoid Breakdowns and Accidents
- Offer Reasonable Prices
- Provide Friendly, Knowledgeable Customer Service
- Get My Car Fixed Correctly in as Short a Period of Time as Possible
Does that sound like the kind of service you want? If so, we are a great place for you. Our services, policies
Car Care for Today and Tomorrow
We aren't in the market for "quick fixes". If you want the cheapest fix you can find, we aren't the right auto service center for you. That's because we know that cutting corners means you'll end up paying more in the long run. It could be that your car won't last as long. You may not be able to get to an important meeting at work or a family event because your car won't start. Those are the things we help you avoid.
We do this by utilizing high-quality automotive parts. Additionally, we invest in the software to fix your car correctly the first time. This means we complete diagnoses to determine what's wrong with your vehicle -- before we fix it. We don't just try a repair to see if it works.
We strive to earn your business for today and tomorrow. We won't do anything to jeopardize that -- like trying to sell you a service you don't need or not treating you with the utmost respect. When you come to BA Auto Care, you become a valued part of our family.
Brian and Jennifer England opened their first auto shop in 1978 and named it British & American Auto Care. Their goal from day one was to offer drivers a high quality, honest Columbia MD auto service center. Upon this premise they have developed and grown BA Auto Care into the community leader it is today.
Their initial plan was to offer quality service for British and American vehicles, hence the name British American Auto Care (the '&' was eventually dropped). They now offer quality service on most automobile makes and models on the road today -- Asian, European and American cars, including the newer hybrids and electric cars, hence the shortened name, BA Auto Care.
In 1978 Brian was the only skilled technician. They had one apprentice technician and 1,500 square feet. Today they have nearly 20 employees and 13,500 square feet in their own custom