We're just off Snowden River Pkwy at 9577 Berger Rd, Columbia, MD 21046.  Call us at 1-410-381-2700

Our Acura's 1st Service at the Dealer - A 100 Minute Wait

by Brian England on Thu, Nov 05, 2015

A couple of months ago a card arrived in the mail to remind us to take our new Acura RDX in for its first service. I had a few questions.

  • The car was three months old and had only 2000 miles; did I really need a service?
  • If I needed a service, what sort of service were they going to perform?
  • Did I really want to drive it all the way to the dealer when I could take it right over to our service center?
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Topics: oil change, waiting room, while you wait auto service, Acura, 1st Service

Barbeque at an Automotive Shop in Columbia

by Brian England on Mon, Jul 11, 2011

Close your eyes and imagine the enticing aroma of a summer barbecue...  Well, right here at our auto service and repair shop in Columbia, Maryland we have a summer time visitor. A van towing a barbeque trailer pulls up along side our property and sets up shop.

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Topics: columbia auto repair shop, summer barbecue, while you wait auto service

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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