We're just off Snowden River Pkwy at 9577 Berger Rd, Columbia, MD 21046.  Call us at 1-410-381-2700

Our Acura's 1st Service at the Dealer - A 100 Minute Wait

by Brian England on Thu, Nov 05, 2015

A couple of months ago a card arrived in the mail to remind us to take our new Acura RDX in for its first service. I had a few questions.

  • The car was three months old and had only 2000 miles; did I really need a service?
  • If I needed a service, what sort of service were they going to perform?
  • Did I really want to drive it all the way to the dealer when I could take it right over to our service center?
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Topics: oil change, waiting room, while you wait auto service, Acura, 1st Service

Our Top 5 Blog Posts of 2013

by Brian England on Wed, Jan 01, 2014

The end of one year and the start of another is a great time for some analysis. We've taken the time to review things that worked well and were of interest to our customers and prospective customers.  

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Topics: check engine light, auto shop, car shaking, intake valves, waiting room, top blog posts, 2013, amenities, Tire Rotation

What Amenities Should An Auto Shop Waiting Room Provide?

by Brian England on Tue, Jun 18, 2013

  1. Over the past several years we have received many compliments about our auto shop waiting room.  We have compiled a list of some of the top suggestions and compliments we've received in the past based on this information. 

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Topics: auto shop, waiting room, TV, wi-fi, coffee, tea, desk, children's area

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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