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Incentives and Auto Repair -- How is Your Technician Being Paid???

by Brian England on Thu, Oct 21, 2010

It could be the tire store in Columbia, the Toyota dealer in Clarksville, the Honda dealer in Ellicott City or an independent shop in Laurel -- all four could have a pay plan called FLAT RATE that puts pressure on all employees to sell more than the vehicle needs.

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Topics: auto repair incentives, flat rate incentive plans, unnecessary auto repair work, honest auto repair shops

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When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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