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Should You Ask to See Old Auto Parts After a Repair or Service?

by Brian England on Tue, Jul 03, 2012

It is strange how when something is done in our auto repair shop for many years it becomes part of a routine. Then a new generation comes along and they wonder why we do it! This is the case with us keeping the old parts we remove from cars as part of a repair or routine maintenance. A decade or so ago it was routine for a customer to ask to see the various automotive parts that we had removed from their car. It was the accepted thing to do. At one time we had special bags for them, and we would put them in the customer’s car. Now, it is very rare that we are asked to keep the parts. Sometimes when we come across a very unusual problem and it is of interest we might show the customer the parts.

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Topics: auto repair shop, auto parts, cabin air filters, saving used auto parts, recycling auto parts

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When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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