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4 Steps to Resolving an Auto Service or Repair Issue

by Dorothy George on Mon, Oct 31, 2011

When we interact with consumer service businesses —whether it's a hairstylist, a veterinarian, or an automotive shop—it’s important to know how to handle problems when they arise. Maintaining objectivity can be difficult, but orderliness is helpful in deciding on an approach.  This provides a framework for addressing a problem.

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Topics: auto service, customer relations, problem, satisfactory resolution, service manager, automotive shop

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When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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