We're just off Snowden River Pkwy at 9577 Berger Rd, Columbia, MD 21046.  Call us at 1-410-381-2700

You Can Save Money by Buying Automotive Parts Online, but...

by Brian England on Thu, Sep 01, 2016

This blog post was originally published in 2011, but has been updated to reflect the fact that beginning September 1, 2016, BA Auto Care began covering all major repairs for three years or 36,000 miles, whichever comes first.

It is very easy to find automotive parts online at great prices but I would only recommend doing this if you are going to install the parts yourself.

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Topics: quality auto service, auto parts, online auto parts, parts warranty, service warranty

New Honda Maintenance - Should You Use the Dealer?

by Brian England on Thu, Dec 16, 2010

You've purchased a new Honda.  You've taken your photo with your new car and driven enough miles to form that special "car/owner bond". Now it's time for your first maintenance service...Should you use the Honda dealer for your maintenance? 

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Topics: car repair shop you can trust, car care, new car care, quality auto service, Servicing a new Honda, deciding between dealers and independent shops

Quality Car Repair Service Begins with Consistency

by Brian England on Thu, Sep 09, 2010

When I started our auto repair shop in Howard County over 30 years ago things were very simple compared to the type of auto repairs and service we do now. This was brought to light recently when I was updating the auto repair and service guide that our technicians follow. This guide has a description of every auto repair and service we perform. We utilize this guide so that every technician here at BA Auto Care performs an auto repair, diaognostic check, or preventive maintenance service in the same way.

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Topics: diagnosing car problems, diagnose car problems, quality auto service, auto repair past vs. present, consistency in repair service, guaranteed quality car repair service

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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