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Too Many Quick Lube Visits Lead to Dangerously Thin Brake Pads

by Brian England on Wed, Jan 10, 2018

The other day, one of our auto mechanics, Hernando, was working on a Mercedes SUV. The driver had brought it in for preventive maintenance, and when Hernando checked it out, it turns out the brakes were in terrible condition. The brake material was worn so thin; it was as flat as paper. And then, it just came off!

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Topics: thin break pads, quick lubes, preventive maintenance

Car Wheel Almost Falls Off Due to Unsafe Maintenance Practices

by Brian England on Tue, Oct 13, 2015

When your car isn't properly maintained a lot of things can go wrong. The other day I ran across a Facebook post that caught my eye.  A fellow auto shop owner, Ken Quasney of Auto Sense, posted a picture of a ball joint that had separated from the lower control arm. In the text of the post, Auto Sense summarized this problem and its probable cause. 

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Topics: preventive maintenance, ASE certified auto technicians, wheel safety, steering problems, ball joint

Top 10 Things MINI Cooper Owners Should Know

by Brian England on Tue, Sep 29, 2015

Over the past few years we have written many blog posts on the MINI Cooper.  If you are familiar with our auto repair center, you may know that when we first opened our auto shop back in 1978, we focused on servicing British and American cars -- hence the name, British American Auto Care.  Since that time we've expanded to cover most vehicles on the road today, but we still hold a special spot in our hearts for the cars with British origins like the MINI. 

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Topics: Mini, preventive maintenance, car repairs, Mini Cooper

Self Driving Cars a.k.a. the Totally Cool Future of Autonomous Cars

by Brian England on Wed, Aug 19, 2015

It seems that articles about self-driving cars (autonomous cars) have been all over the press lately.  What you may not realize is that you don't have to wait another five to ten years to experience what it's like to sit behind the steering wheel and have the car drive itself.  In fact, my wife Jen, who is not extravagant when it comes to cars, recently decided upon a 2016 Acura RDX.  

She upgraded from a 2000 Acura TL, one of only two cars she's had in the last 32 years -- the 2000 Acura and a 1983 Chevy Caprice Wagon.  Both of those cars had over 100,000 miles on them, and they were in good condition when she upgraded to a new vehicle.  (Of course, as you would expect, they were very well cared for, safe and reliable, helped along by regular preventive maintenance from the staff at BA Auto Care!) So, this year, it was my wife Jen's turn to purchase a new car.  We change our cars like clockwork, every 15 years. Waiting 15 years between car purchases means we see giant leaps forward in technology with each new car. My turn to switch cars comes in 2019, and who knows what kind of great technological advances will be available by then.  Already a lot more 2016 cars have an advanced electronic package that includes adaptive cruise control, lane deviation warning, and lane deviation assist. 

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Topics: preventive maintenance, high mileage vehicle, collision driver assist systems, self drive cars, collision avoidance systems, Volvo

Something I Got From My Auto Repair Shop That I Never Expected

by Rosalyn Williams on Sat, Mar 15, 2014

It’s probably a good idea to start out this blog post talking about me and maintenance; it’s a constant challenge. Here are some examples:

  • I’ve owned a home as a single woman for 13 years, and I’ve only had my furnace inspected and cleaned about 3 of those years. Yes, I know I it’s supposed to be done every year; it’s just that this item never seems to move to the top of my to-do list.
  • I know everything you ever wanted to know about sealing a home for energy efficiency because I worked for DAP, a caulk and sealant manufacturer for nine years, yet so much cold air comes in from under my kitchen door (and through many windows) that we sometimes have ice inside on the floor & on the windows. Pretty bad, huh?
  • When I first became a single mom, after my divorce, I simply forgot that cars needed regular maintenance (or maybe I was confused since the maintenance manuals stopped around 60,000 miles & my ex-husband used to take care of the cars). Whatever the case may be, I owned a Dodge Caravan that lived on oil changes & repairs only. A couple of times, the repairs were botched, (and one botched repair even cost me a friendship since I missed an important commitment, but I digress). Unfortunately that Dodge Caravan didn’t live too long.

Anyway, that’s just for perspective…

And then, about four years ago I started getting my car repaired at BA Auto Care. Before that, I went to different places like Pep Boys, a shell gas station near my job, quick lube places, and finally, for a few of my cars, to the dealer. My preference was fast and cheap, but with my last few cars, I tried to follow the manufacturer’s recommendation and went to the dealer for the recommended service intervals because I wanted my cars to last.

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Topics: auto repair shop, check engine light, preventive maintenance, peace of mind, auto mechanics, training, dead battery, quick lube, technology, invests

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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