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Why Should I Complete an Auto Shop Customer Service Survey?

by Dorothy George on Mon, Jan 30, 2012

From the cable TV provider to the barber to an online shopping experience, everyone wants you to complete a customer service survey.  Now your local auto repair shop is asking you to do the same thing.  Do these surveys really mean anything or are they a complete waste of time?  Well the answer will depend on the specific business, but here at BA Auto Care, we use the information you provide in the survey to improve your customer service experience.

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Topics: auto shop, customer service survey, online survey, customer satisfaction

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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