Some mornings, we have high demand for our free courtesy shuttle van. When this happens, and the van is at capacity or out on a run, we also use the MINI Cooper to get customers where they need to be in a timely manner.
One morning I helped out. Not only did I give a customer a ride to work in the MINI Cooper, but I gave her dog a ride too! A very well behaved dog sat right in-between the two of us. The customer I gave a ride to owns Countryside Veterinary Clinic in Ellicott City. On this particular morning, she was upset about an experience she had had with one of her Countryside Veterinary customers, and she had been up all night worrying about how to respond. It turns out; the Countryside Veterinary customer had given them a bad review because she found a cheaper antibiotic online and felt that Countryside Veterinary was over charging. The customer did not want to hear about why there was a difference between the online price and her local service provider's price. She simply felt that the price differential was not justified.