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Mercedes Owner's $1000 Cup of Coffee

by Brian England on Mon, Feb 13, 2017

When our cars are new, many of us limit consumption of food and drinks in the car.  We want to keep them clean for as long as possible.  Then, as time passes, those of us who aren't sticklers lighten up and allow a cup of coffee, maybe a little candy or trail mix.  Well, we know of one Mercedes owner who is likely regretting his decision to allow that cup of coffee. Here's the scoop.

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Topics: Mercedes, prevention, preventive car care, diagnostics, contigo, travel mug

Is this Car Haunted or Is it Just an Intermittent Car Problem?

by Brian England on Mon, Oct 31, 2016

Recently, I stood in as the courtesy van driver. It's always a fun job; I hear so many stories and my first trip out was not an exception. One of the customers described the problem he was having with his car. He said it felt like it was haunted! It had symptoms that came and went in no particular pattern. He asked me how we diagnose something like that, and I explained how we approach this type of "intermittent" problem.

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Topics: intermittent car problems, car radio problems, diagnostics

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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