We're just off Snowden River Pkwy at 9577 Berger Rd, Columbia, MD 21046.  Call us at 1-410-381-2700

Quality Car Repair Service Begins with Consistency

by Brian England on Thu, Sep 09, 2010

When I started our auto repair shop in Howard County over 30 years ago things were very simple compared to the type of auto repairs and service we do now. This was brought to light recently when I was updating the auto repair and service guide that our technicians follow. This guide has a description of every auto repair and service we perform. We utilize this guide so that every technician here at BA Auto Care performs an auto repair, diaognostic check, or preventive maintenance service in the same way.

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Topics: diagnosing car problems, diagnose car problems, quality auto service, auto repair past vs. present, consistency in repair service, guaranteed quality car repair service

How is the Deciphering of Secret Codes Related to Auto Repair?

by Brian England on Thu, Jul 15, 2010

Well, here at British American Auto Care we don't really get involved in deciphering secret codes, just diagnosing car problems, but I do not think there is a day when our free courtesy van does not visit NSA, the National Security Agency. Actually, I should say we drop someone off just outside one of their gates. It seems that like the parking lots spread for miles just like BWI airport.

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Topics: auto repair, diagnosing car problems, car problems, free courtesy shuttle van, diagnose car problems, NSA customers

Watch Out - Diagnosing Car Problems on the Web Can Cost You Money!

by Brian England on Thu, Jul 08, 2010

If you have ever used the Internet to find the answer to a health issue you know it can be helpful but it can also be overwhelming and sometimes scary.  Well the same thing can happen when you try to use the Internet to diagnose car problems.  You can find a lot of information about what could be causing the problem but you may or may not find the right answer.  Plus, taking the information you find to your auto repair shop could end up costing you extra money on your repair bill.

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Topics: diagnosing car problems, diagnosing car problems on the web, auto diagnostic forms

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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