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Is this Car Haunted or Is it Just an Intermittent Car Problem?

by Brian England on Mon, Oct 31, 2016

Recently, I stood in as the courtesy van driver. It's always a fun job; I hear so many stories and my first trip out was not an exception. One of the customers described the problem he was having with his car. He said it felt like it was haunted! It had symptoms that came and went in no particular pattern. He asked me how we diagnose something like that, and I explained how we approach this type of "intermittent" problem.

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Topics: intermittent car problems, car radio problems, diagnostics

The Most Commonly Overlooked Automotive Electrical Problem

by Brian England on Tue, Jan 11, 2011

Automotive electronics have become more and more complicated. A single automobile can now have over 50 different computers!  You might think that having this many different computers could be a source of problems -- Well, in a way, you would be right.  Often when analyzing a problem, trained automotive technicians jump right away to hooking up to a scan tool or a diagnostic computer.  Before long they are bogged down trying to evaluate and understand strange or possibly contradictory data.  All too often the basics are forgotten.  Among these forgotten basics are the battery and most importantly, the battery connections. A low battery or poor battery connections can wreck havoc in computer controlled systems.  It can cause the alternator to fail or even cause the computers to loose their memory. Lost memory can cause all sorts of running problems until the system relearns.  It can also activate the security system in your radio so you will have to enter a code number for the radio to come back on. [Check your vehicles handbook to see if it has a radio code. It is a good idea to let the shop that services your vehicle know the code and keep it on file.] 

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Topics: auto battery maintenance, auto battery testing, car electrical problems, car radio problems, car battery, battery

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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