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Your Car Battery Just May Be The Cause of Your Problems

by Brian England on Tue, Jun 09, 2015

Have you ever said,  "Don't worry about the car battery; I can handle that," to your auto technician?

Recently, in just one week, I came across two cases where customers suggested that we "toss aside" their car battery as the cause of an issue because they perceived that it could not be causing the problem.

Well it seems that these two customers are in very good company.  In a study performed in the southwestern part of the U.S., it was found that car mechanics over looked a possible battery issue 50% of the time! 

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Topics: car battery, battery, auto battery maintenance, auto battery testing

My Battery Died Right After a Maryland State Inspection. What Caused This?

by Brian England on Mon, Jan 26, 2015

Recently a customer’s battery died the day after she picked up her car. She was convinced we had caused her battery to die. She told us her boyfriend knew about cars and told her,  "I suspect they cooked [overcharged] the battery."

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Topics: car battery, battery preventive maintenance, dead battery, battery, car battery problems, auto battery maintenance, auto battery testing

Buying a Car Battery is Complicated Even...

by Brian England on Mon, May 23, 2011

…the AAA can’t get it right. You would think if you called the AAA for service and you needed a new car battery they would be able to do this job correctly and install the right battery for your car! Recently one of our customers called AAA, and they came out and installed a “fits all battery”. The only thing right about the battery was the cold cranking amps.

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Topics: car battery, AAA, Better World Auto Club, correct battery replacement, cold cranking amps, battery

The Most Commonly Overlooked Automotive Electrical Problem

by Brian England on Tue, Jan 11, 2011

Automotive electronics have become more and more complicated. A single automobile can now have over 50 different computers!  You might think that having this many different computers could be a source of problems -- Well, in a way, you would be right.  Often when analyzing a problem, trained automotive technicians jump right away to hooking up to a scan tool or a diagnostic computer.  Before long they are bogged down trying to evaluate and understand strange or possibly contradictory data.  All too often the basics are forgotten.  Among these forgotten basics are the battery and most importantly, the battery connections. A low battery or poor battery connections can wreck havoc in computer controlled systems.  It can cause the alternator to fail or even cause the computers to loose their memory. Lost memory can cause all sorts of running problems until the system relearns.  It can also activate the security system in your radio so you will have to enter a code number for the radio to come back on. [Check your vehicles handbook to see if it has a radio code. It is a good idea to let the shop that services your vehicle know the code and keep it on file.] 

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Topics: car battery, battery, auto battery maintenance, auto battery testing, car electrical problems, car radio problems

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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