by Brian England on Fri, Nov 16, 2018
Topics: driving safety
by Brian England on Tue, Oct 23, 2018
One of the major concerns we constantly hear about from our customers here at BA Auto Care is how to keep their newly licensed teen drivers safe on the road. Is there a car model or size that will ensure a safer driving experience for their son or daughter? Should the newest driver in their family drive a larger, heavier, slower car loaded with high tech safety features?
Not too long ago, I was testing a car down Berger Road when I saw a man working under a school bus! He was changing the oil on the street! This got me thinking about mobile vehicle services. Some mobile automotive services are already common, such as mobile detailing and mobile windshield and glass repair; but what about mobile mechanics?
One of the hardest things for some of our auto repair customers to understand is why their specific repair or service cost so much. An explanation of the repair may sound simple and straightforward, but the actual work required to accomplish that simple repair can be very complicated. The dilemma is, if we explain something in a way that a layperson can understand, the simple explanation can make a customer think it’s a simple job. Where possible, we like to share with a customer what’s involved in a repair, but that's not always feasible.
The recent flooding in Ellicott City was a stark reminder of a couple of things. First of all, that as neighbors, when some are negatively impacted, we are all negatively impacted. Secondly, it underscored the importance of planned development.
The Howard County Citizen's Association is hosting an event on Monday, June 11th at 6PM that addresses these issues. The event provides an opportunity to 1) get to know some of your neighbors better, including BA Auto Care's neighbor, Hysteria Brewing Company, 2) to learn how you can help to foster planned, responsible development via the film, :Columbia at 50 - A Bridge to the Future," and 3) to contribute to the disaster relief fund for Ellicott City -- all at the same time.
All of the proceeds from the $5 admission fee will be donated to the Ellicott City Disaster Relief Fund. Plus, attendees will receive the book, "Columbia, A Celebration" and a FREE beer -- over a $40 value for just $5.
As a business operating in Howard County, we make it a point to get to know our neighbors. In our current times, when so many transactions happen online, many people think that knowing the people who live or run a business near us isn't important. And then, something happens that brings us closer together. Unfortunately, it's usually a tragedy like what's happened to the Ellicott City Main Street Community. When you know the people behind the headlines, it becomes more than just a news story.
When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.