We're just off Snowden River Pkwy at 9577 Berger Rd, Columbia, MD 21046.  Call us at 1-410-381-2700

A holiday gift for local families in need: A “Social Safety Blanket” that makes it easier to get help

by Brian England on Wed, Dec 12, 2018

As the holiday season approaches, I always start thinking about the importance of serving others in our community, especially neighbors and friends who are facing difficulties during a time when most of us are celebrating. Although Howard County has dozens of agencies ready to support families in need, accessing that support can be a daunting task. What we need is a “social safety blanket,” led by local government with the support of local churches, synagogues and non-profit groups that makes it easy for neighbors in need to access services.

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Making Sense of Driver Assistant Systems on Your Car

by Brian England on Mon, Nov 19, 2018

What You Need To Know

As automation in auto technology fast forwards and driver assistance systems quickly become the new normal in daily driving, understanding the basics of these systems becomes paramount.  It won’t be long before we start relying on these systems to keep us safe on the road. 2018 saw driver assistant systems filter down to all makes and models. Soon we will accept and trust these systems. 

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Topics: driving safety, driver assistance systems

Your Teen Driver’s First Car And How To Keep Them Safe On The Road

by Brian England on Tue, Oct 23, 2018

One of the major concerns we constantly hear about from our customers here at BA Auto Care is how to keep their newly licensed teen drivers safe on the road. Is there a car model or size that will ensure a safer driving experience for their son or daughter? Should the newest driver in their family drive a larger, heavier, slower car loaded with high tech safety features?

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Topics: teen drivers, first car, driving safety, teen safety, auto repair

Mobile Auto Service - The Pros and Cons

by Brian England on Mon, Sep 17, 2018

Not too long ago, I was testing a car down Berger Road when I saw a man working under a school bus! He was changing the oil on the street! This got me thinking about mobile vehicle services. Some mobile automotive services are already common, such as mobile detailing and mobile windshield and glass repair; but what about mobile mechanics?

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Topics: mobile auto service, mobile mechanics

Auto Repairs that Sound Simple Can Cost A Lot

by Brian England on Sun, Jul 22, 2018

One of the hardest things for some of our auto repair customers to understand is why their specific repair or service cost so much. An explanation of the repair may sound simple and straightforward, but the actual work required to accomplish that simple repair can be very complicated. The dilemma is, if we explain something in a way that a layperson can understand, the simple explanation can make a customer think it’s a simple job. Where possible, we like to share with a customer what’s involved in a repair, but that's not always feasible.

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Topics: auto repair shop you can trust, complex systems, costly repairs

About this blog

When it comes to auto service we believe that excellent customer service is all about information and relationships. The more you know about automotive services, the easier it is to have a good relationship with your auto shop because you understand exactly what's happening with your car. We hope this blog will help to facilitate a good relationship with your auto shop, whether it's BA Auto Care or any other shop. We're happy to provide you with great information about auto service, repairs, and a few other topics we love.

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